Popular Questions
What is the minimum account balance required?
There is no minimum balance required to use the software. It can run on any account size. You should use an account balance that you feel comfortable with and never risk more than you can afford to lose as trading always has an element of risk involved.
What leverage should I use?
The software will run with any leverage. You should use a leverage that you feel comfortable with and understand the risks involved with online trading.
What trading platform do I need?
The software runs only on the MetaTrader 5 (MT5) platform for desktop, not in the MT5 mobile app or web trader platform. You should have the MT5 desktop platform already installed.
What broker should I use?
You can use any MetaTrader 5 forex broker. The lower the brokers spreads/commissions and faster the execution speeds, the better. You should already have an account with an MT5 broker.
I have no experience; can I use the software?
Step by step setup instructions are included but you should have some knowledge of MetaTrader 5 and using expert advisors (EAs).
What currency pairs does the software run on?
you are free to run on any instrument that you wish.
What chart time frame does the software run on?
5-minute charts.
Does the software use any martingale or grids?
No, the software does not use any martingale money management strategies or grid trading.
Can I try on a demo account?
Yes, if you wish. Many would say it is a wise idea to practice trading on a demo account first to familiarise yourself with the software and how it works.
What is a license?
1 license allows you to run the software on 1 real live MetaTrader 5 account.
How many licenses do I get?
The number of real live MetaTrader 5 account licenses that you get will depend on the software package that you purchase. All packages include unlimited demo account licenses.
Can I change my license?
Yes, you can change your license to a different MetaTrader 5 account at any time.
Can I use my license on another computer/VPS?
Yes, you can use the same license for an account on multiple devices.
Can I upgrade my package?
Yes, you can update your package at any time for additional licenses to run the software on additional MetaTrader 5 accounts.
How do I get the software?
You will receive the software and instructions as an instant download link.
How do I activate my license?
You will receive an activation link with the software and instructions.
Are setup instructions included?
Yes, step by step setup instructions are included.
Do I get settings for the software?
The software comes with default settings based on many years of testing. You can set your own lot/risk size. Some users like to experiment with settings, currency pairs and time frames, which is fine but we would do so on a demo account to begin with.
Do you offer support?
Yes, via email only. Please allow up to 24-hours for a response, excluding weekends and public holidays.
Do you offer trial versions?
No, EA Grail has taken thousands upon thousands of hours to develop and test over 10+ years. We know that EA is easy to be cracked, so this can reduce the risk of our EA being cracked
What is the refund policy?
Due to the downloadable nature of the software and unpredictability of the markets, there are no refunds under any circumstance. If you are unhappy with this, please do not purchase.
How much can I make every day/week/month? What is the drawdown?
There are no guarantees on what the results will be. Trading is risky by nature and there can be significant drawdown and losses as with any trading system. Results depend on many factors such as market conditions, economic news releases, black swan events, settings used, lot/risk size, broker conditions, spreads, commissions, slippage and more.
Can I use the EA Grail for prop firm challenges?
Yes, you are free to use the EA Grail for trying to pass prop firm challenges provide the prop trading firm allows automated trading with expert advisors (EAs).
Getting Started With EA Grail
Do I have to trade manually? Is it difficult to setup EA Grail?You will get step-by-step instructions how to setup and run EA Grail and it is fully automated.
Yes, provided your forex broker offers the MetaTrader 5 trading platform. EA Grail is compatible with US brokers, Non-US brokers and Islamic friendly brokers. It will automatically adjust to work on 4 and 5 digit brokers.
How much money do I need to start trading with EA Grail?
Depending on your broker terms, you can start trading with around $50 on some brokers. There is no minimum account balance or leverage required to run EA Grail. You can use any account balance and leverage that you feel comfortable with. It is recommended that you start with capital that you can afford to lose as trading is risky and practice on a demo account untill you are satisfied with the performance and familiar with how it works.
What is the minimum leverage required?
There is no minimum leverage requirement. You should set lot sizes so that you do not over leverage your account. For example, if your leverage is 100:1 and account balance is $10,000 then your maximum exposure is $10,000 x 100 = $100,000. Please make sure you have an understanding of leverage and margin before using any forex system. It is not a good idea to over leverage an account. Trading is risky and you should be aware of all risks and only trade with what you can afford to lose due to the nature of the markets.
Is it hard to use EA Grail?
We provide detailed instructions and 24/7 support.
Can I adjust parameters of the EA Grail advisor?
You can change stop loss, take profit and other parameters & filters depending specifically on your needs. All of them are described in the instructions. You are responsible for the settings that you choose.
What is a Virtual Private Server (VPS)?
A VPS is a special service that can host your trading on a remote server so you no longer need to keep your PC on 24/5. There are Forex VPS providers who specialise in Forex and can provide this service for you to use to run EA Grail on the MetaTrader platform without needing your computer on all of the time. This is not a requirement but can be useful to some when it is not realistic to leave your computer running.
Guarantee and Support
What if I am not happy with EA Grail?
If you have no patience and will not give the EA any time to produce results, then please respectfully leave this website now and do not purchase. This is an EA for serious traders only who understand how the markets work and the potential risks involved. It is not intended for those who do not understand trading and have unrealistic expectations.Do you provide support?
We provide rapid dedicated email support to all of our users. We aim to reply within 24 hours, excluding weekends. Support can be anything from setting up EA Grail for you for the first time, explaining settings and much more. Feel free to contact US.if you have any questions or if you need support.Does Grail EA get regular updates?
Grail EA took years of programming and historical data testing. If we or any of our users identify room for improvements then we will update EA Grail and ensure all users have the most up to date version.